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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ginger Gomez

August 25, 2025

5  out of  5
rating by Ginger Gomez
"Randy was very helpful make me feel comfortable to navigate easily to all the documents"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Josh Kamons

August 20, 2025

5  out of  5
rating by Josh Kamons
"This is a great Insurance Agency. The staff is second to none. I was so sad years ago when my children got so many points on their license being new drivers that State Farm dropped me. Having to deal with the other companies was a pain in the tush. It is such a pleasure to be back with this office. They are friendly, trustworthy, honest, and professional. Benja helped me 12 to 15 years ago with my car insurance. She still works there. To have an employee stick around that long shows it's not a good agency, it's a great agency. 10 stars out of five."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!-Tish"
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C C

August 20, 2025

5  out of  5
rating by C C
"Very positive experience."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!-Tish"
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Bernadette Schintz

August 19, 2025

5  out of  5
rating by Bernadette Schintz
"Very friendly and professional. Took the time to explain coverage practices in different states and ensure that customer understood their auto insurance plan."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!-Tish"
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Grisel Calderon

August 14, 2025

5  out of  5
rating by Grisel Calderon
"Excellent customer service!"
We responded:
"Thank you for the 5 Star Review! Please don't hesitate to give us a call for any of your insurance needs! -Tish"
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Phoebe Shaw

August 8, 2025

5  out of  5
rating by Phoebe Shaw
"Erin was amazing to work with! She made everything quick and easy, and took the time to explain things clearly. I felt totally taken care of and confident in my coverage. Highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Aaron

August 8, 2025

5  out of  5
rating by Aaron
"Brad has been very helpful very kind and very Informative. Highly recommend this branch of State Farm."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Malia

August 7, 2025

5  out of  5
rating by Malia
"Randy was extremely helpful in getting a quote and answering all of our questions!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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big ray

July 28, 2025

5  out of  5
rating by big ray
"I was excellent customer service and they save me a lot of money on my car insurance. Thank you"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Destine Sparacino

July 25, 2025

5  out of  5
rating by Destine Sparacino
"Mr Randy was very professional and very patient with us while we contemplate in all the options and opportunities that were available for us. he has been the best agent I've talked to ever."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Robin Harrell

July 18, 2025

5  out of  5
rating by Robin Harrell
"Maddi was extremely nice and super helpful setting up and transferring all of our accounts. She made the process easy and streamlined! Thank you Maddi!"
We responded:
"Thank you for your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!-Tish"
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Jennifer Maldonado

July 9, 2025

5  out of  5
rating by Jennifer Maldonado
"Thanks Randy for helping me with my car insurance you were very polite and professional 😊"
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Lori Lazarus

July 9, 2025

4  out of  5
rating by Lori Lazarus
"I have always found the folks at this State Farm to be helpful. Maddie is another great member of the team. I called with some questions about my policy and she was extremely helpful. If she didn’t have an answer she found someone in the office to provide the info and then got back to me. After I completed my transaction, I had an email confirming all we had done. Really helpful and came across as sincerely interested in helping me."
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Jude B

June 17, 2025

1  out of  5
rating by Jude B
"I have had to amend my review…with difficulty…as I truly thought the world of this establishment at one time…absolutely, no longer. There has been a consistent trend of questions and concerns not being addressed or answered, there are numerous phone calls that have not been returned, and a general attitude of nonchalance on the part of whoever decides to answer the phone…this is the case with both State Farm and this particular office. I understand that customer service is not a priority these days, but with an increase of 20-30 percent in insurance costs…Every month for the last 6 months…I think it is absolutely appropriate for me to expect not to be hung up on…4 times!!!…after being on hold for an average of 20 minutes for each call…and then to be told that your receptionist was not able to listen to my many messages pleading for a call back…after having had 3.5 hours to play back and listen to the answering machine??!!! We have been with this State Farm agency for almost 30 years and overlooked so many slights and shuffling to the next person…there is no point in having a local agent that could care less about your experience with them…especially if you are paying exponentially more to be treated exponentially worse. So extremely disappointed with these individuals and this particular agency…there is absolutely NO benefit to staying with them…no customer loyalty for a very long time…not even civility….shame on you. I want to amend my review and state that the customer service has only become worse…to the state that we have moved all of our policies…4 vehicles and our homeowner’s policy, as well. The rudeness, lack of assistance, and derogatory behavior is beyond reprehensible….we shifted everything to another State Farm representative who actually answers the phone and responds back to their customers in a timely manner. This is a disgusting way to treat people who have been loyal customers for almost 30 years! As I read all the 5 star reviews 🤦🏻‍♀️, I have to agree that Juan is a fabulous and competent individual…we worked with him prior to his employment with Tish Oleksy…as for all the other compliments, wait until you need them to help you with an actual claim…you will see their true colors then! Although, I wish no more difficulties for people…this State Farm office will not be there for you…"
We responded:
"Hi Judy, I am happy to discuss any issues you may be having. My phone number is 352-336-8474.- Tish"
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Justice Thomas

June 11, 2025

5  out of  5
rating by Justice Thomas
"Jenny was AMAZING , she answered all my questions so nicely and my bill went DOWN ! I’ve never had a car insurance that actually went down every other car insurance I’ve had always made my bill go higher every renewal ! I’m so glad I switched to state farm ! I recommend State Farm to everyone !"
We responded:
"Thank you Justice, we appreciate your feedback! Jenny is a gem. Please don't hesitate to call us for any of your insurance needs. -Tish"
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Hrivera72 Rivera

June 6, 2025

5  out of  5
rating by Hrivera72 Rivera
"I am so pleased with the customer service I have received from this agency. Juan Cruz is an outstanding agent and he gave me the best price plus more benefits than I was looking for. Very happy with them!"
We responded:
"Thank you for your kind review. We appreciate the shout out!-Tish"
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Lyn Cole

June 3, 2025

5  out of  5
rating by Lyn Cole
"Randy was a great help with setting up my new policy with State Farm. I had been with USAA for over 40 yrs but now it seems as if they are doing things to make people leave them here in Florida. Well with me it worked. Same coverage for less than half the price! No brainer! Thanks Randy."
We responded:
"Thank you Lyn for the 5 Star review. We cant agree with you more that Randy is a gem! Please dont hesitate to reach out to us for any of your insurance needs.-Tish"
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Jo-Ann Brooks

May 30, 2025

5  out of  5
rating by Jo-Ann Brooks
"Great service!! Very helpful and not at all pushy!"
We responded:
"Thank you Joann for you 5 Star review. We appreciate the feedback.-Tish"
Profile photo of Felix Rivera Skewes

Felix Rivera Skewes

May 30, 2025

5  out of  5
rating by Felix Rivera Skewes
"I was assisted by Juan, who was knowledgeable and efficiently assisted me. He respected my time, providing solutions that focused on my needs while making my experience frictionless. ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Tish"
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Christina Marino

May 28, 2025

5  out of  5
rating by Christina Marino
"Randy made the experience of shopping for new care insurance a breeze. He took the time to explain my options and helped me to create a policy that fit my needs and my budget. I'm very happy with my new insurance guy!"
We responded:
"Dear Christina, Thank you for your 5 Star review. We appreciate you sharing your experiences with our agency and Randy in particular. Please don't hesitate to reach out for any of your insurance needs.-Tish"
Profile photo of Margaret Ansell (Maggie)

Margaret Ansell (Maggie)

May 28, 2025

5  out of  5
rating by Margaret Ansell (Maggie)
"Always very friendly over the phone, and not aggressive about upselling additional insurance products. Randy was particularly good at explaining how specific policies work and patient with my questions."
We responded:
"Hi Maddie, Thank you for the 5 Star review. We appreciate your business and sharing your experiences with us. Please don't hesitate to reach out to us for any of your insurance needs. -Tish"
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Michele McKee

May 28, 2025

5  out of  5
rating by Michele McKee
"Such an easy and pleasant experience. Great customer service and paying much lower than progressive"
We responded:
"Hi Michele, We appreciate the review. Thank you for doing business with us. -Tish"
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Cley Frate

May 24, 2025

5  out of  5
rating by Cley Frate
"Wonderful place and save me money. They are very courteous and professional I recommend if you want to save money in your insurance."
We responded:
"Thank you for your feedback Cleudes! We appreciate your business. -Tish"
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Christina Bursch

May 22, 2025

5  out of  5
rating by Christina Bursch
"Every Person I have Ever Spoken to at State Farm has Always been So Pleasant. I Appreciate Jenny and All of the Staff."
We responded:
"Thank you for your 5 Star review and we can't agree more on Jenny! She is a gem!"
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Vivian Huertas

May 22, 2025

5  out of  5
rating by Vivian Huertas
"I just had a great experience with Juan he is a great agent"
We responded:
"Thank you for the feedback Vivian! I am glad Juan was able to help you take care of your insurance! Please don't hesitate to refer your family and friends. "